The first thing to inspect is the silicone gasket inside the lid.
Most leaks happen because the gasket is not seated correctly, has small debris trapped around it, or has started to wear down over time.

To fix the issue:

• Remove the gasket carefully
• Rinse both the gasket and lid thoroughly
• Make sure the gasket sits evenly inside the lid groove
• Tighten the lid until comfortably hand-tight

Avoid over-tightening, as this can sometimes affect the seal instead of improving it.

If leaking continues after cleaning and repositioning the gasket, it may be time to replace it.

For everyday cleaning, warm water and mild soap are usually enough.
For stronger odors, smoothie residue, or stubborn stains, we recommend soaking the bottle in warm water mixed with baking soda for around 30 minutes.

After soaking:

• Use a soft cleaning brush or sponge
• Gently scrub the interior
• Rinse thoroughly with clean water
• Allow the bottle to air dry completely before closing the lid

Avoid harsh chemicals or abrasive scrubbers, especially on the exterior finish, to help maintain the appearance of your Riva over time.

Yes — the bottle and cap are top-rack dishwasher safe for convenient everyday cleaning.

However, the silicone gasket should always be removed and washed separately by hand. This helps preserve the elasticity and sealing performance of the gasket over time.

For the best long-term care routine:

• Place the bottle on the top rack only
• Wash the gasket gently with warm water and soap
• Allow all parts to dry fully before reassembling

Proper drying is important to help prevent trapped moisture or odor buildup.

Riva is not a double-wall insulated bottle.
Instead, it was intentionally designed to be lightweight, easy to carry, and ideal for daily hydration, smoothies, protein shakes, and wellness routines.

Its lightweight construction makes it comfortable for:

• Gym sessions
• Daily commuting
• Beach days
• Wellness travel
• Everyday hydration rituals

While it won’t keep beverages temperature-controlled for extended periods, it offers a more versatile and lightweight everyday experience.

Yes — warm beverages are perfectly fine to use inside your Riva bottle.

However, we do not recommend pouring boiling liquids directly into the bottle, as extreme heat may affect the material and pressure inside the container over time.

For the best experience:

• Allow boiling liquids to cool slightly first
• Avoid sealing extremely hot liquids immediately
• Open carefully after shaking warm beverages

Warm matcha, tea, coffee, and wellness drinks are all great options when used responsibly.

We generally recommend replacing the silicone gasket every 6–12 months depending on frequency of use, cleaning habits, and daily wear.

Over time, the gasket may naturally lose flexibility or sealing performance.

Signs that it may need replacement include:

• Visible cracks
• Dry or brittle texture
• Warping or deformation
• Persistent leaking
• Reduced sealing performance

Keeping the gasket clean and replacing it when necessary is the best way to maintain a reliable, leak-resistant seal for everyday use.